Privacy Policy

Privacy Policy

1 Privacy Protection

The Detail Works and Marketing Doc Ltd (We) recognise the need to protect the personal information that might be gathered from our customers, potential customers and visitors through online subscriptions, event registrations, product purchases, consultancy or communication with The Detail Works and Marketing Doc Ltd.

We will only use the information that we collect about you lawfully, in accordance with the Data Protection Act 1998 (The Act).

You can access this website and browse certain areas without disclosing personal information.

2 Data collection

We collect information about you for 2 reasons: firstly, to process your order and secondly, to provide you with the best possible service.

We collect personally identifiable information about you (Your Data), if you subscribe or register on our site; if, either online or offline, you register for any events we are involved in holding; if you purchase any of our products or consultancy; if you contact us with comments or specific requests or if you provide a business card or other details to any of our staff or representatives.

The elements of Your Data that we collect may include:

• forename and surname
• title
• company name
• company address, phone and/or fax number
• email address
• and, where relevant credit card information (e.g. type, number, expiry date)
• your views on marketing papers and other material posted on the website or issues we are researching
• your viewing patterns of our website, interactive services and other materials presented through digital distribution channels
• other information specific to the nature of our interaction

We also collect anonymous information which is not unique to you such as:

• IP address
• Browser Type
• Access times
• Referring URL

3 User access and control of your data

You may request a copy of the personal information we have about you and you may correct it if you wish, by or writing to us at the following address:

Julia Prior

Marketing Doc Ltd

43 Rowan Road

Swindon

Wiltshire

SN2 1JA

If at any time you wish to withdraw your consent to our use of Your Data please contact us as above.

4 Data use

We use Your Data for the following purposes:

1. to process event registrations and enquiries, product orders and enquiries, consultancy orders and enquiries;
2. to provide you with information about forthcoming events, provided you have not opted out of this use being made of Your Data;
3. to provide you with information about our other services and products;
4. to inform you about developments in the marketing world that we believe may be of interest to you;
5. to provide you with information newsletters, consultation papers and alerts delivered to you primarily by email but also through other electronic channels;
6. for market research e.g. surveying opinions on an issue;
7. to help us to improve and personalise our website;
8. for sharing website information by way of anonymous aggregated statistics with third parties as described in the "Data disclosure" section below.

5 Cookies

We use Cookies to help tailor your user experience. Cookies are pieces of information that a web site transfers to your computer's hard disk so that the website can remember who you are. This may help it arrange content to match your preferred interests more quickly or so that the web site can note which areas of the site experience high or low traffic from your computer. Most major web sites use Cookies. Cookies cannot be used by themselves to identify you. You may prevent us from storing a Cookie on your computer by setting your browser so that it will not accept Cookies. However, this may prevent us from providing the full range of facilities to you over our website.

6 Data disclosure

We will never sell or rent your Your Data. We may disclose anonymous aggregated statistics with carefully selected third parties.

In certain circumstances, we may need to disclose Your Data to appropriate third parties if you breach the terms of this Privacy Policy [or the Terms and Conditions of use of this web site or our services to you]. We may also access or disclose Your Data if required to do so by law or an authorised governmental body.

7 User choice

You may choose to opt out of receiving marketing information from us as described in 2 to 6 of the "Data use" section above.

8 Security

The security of Your Data is important to us. We have implemented technology and security policies, rules and measures designed to protect the personal data under our control (including Your Data), both on- and off-line, from unauthorised access, improper use, alteration, unlawful or accidental destruction, and accidental loss.

Off-line, all of our "personal user data" is restricted in our offices. Only employees, officers and authorised consultants who need the information to perform a specific task in relation to our services are granted access to such information.

Please remember, however, that no data transmission over the Internet can be absolutely guaranteed to be totally secure. While we strive to protect Your Data as best we can, we cannot ensure or warrant the security of any information which you send to us, or which we store.

10 Privacy Support

If you have any questions / comments about privacy, please call us on 0845 227 0353.

Warmly

SteveePrior

Managing Director/Teacher/Student

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